Contact Apex support
Email contact@enloq.co. This inbox is monitored for app issues, general feedback, privacy requests, and feature suggestions.
Before contacting support
- Confirm that your iPhone has an active internet connection.
- Close and reopen Apex, then retry the action once.
- Note the approximate time and the exact steps that produced the issue.
What to include
Include your Apex app version and build, iPhone model, iOS version, the approximate time of the problem, the screen you were using, and concise reproduction steps. If possible, describe what you expected and what happened instead. This helps us investigate without collecting health content.
Protect your information
Never send a password, access token, raw lab report, signed download link, full Coach conversation, or detailed health values by email. Support will not ask for your password.
Account and privacy requests
Account → Privacy & account data lets you export your information or permanently delete your account. Send privacy questions and requests to contact@enloq.co.